I read this article and it really hits home for me. I work in an organisation where process is everything. Even to the point of preventing little things.
I often think if we gave individuals an incentive for achieving a goal then things would run smoother. Members of my family work in organisations where an incentive is given if they reach certain targets, they work their bums off to get to that target. It’s still hard work and working late happens on occasion but they have something tangible at the end.
It’s like training a dog…